Engaging SCALE to review our RCM process and cost structure revealed that managing our growth trajectory internally would be prohibitive. After evaluating alternatives, we chose SCALE RCM. SCALE’s ability to rapidly scale and integrate a cost-efficient RCM service into our operations has been crucial in supporting our continued growth while maintaining strong and reliable central business office performance. The team at SCALE truly understands our needs and consistently delivers to our expectations.

SCALE’s RCM analytics solution has been an extremely valuable addition to our practice from the moment it was implemented. We are now able to rapidly identify key performance trends across our network, seamlessly review data in critical ways that were not previously possible, and significantly reduce manual labor required for on-going reporting & analytics. Additionally, we have found the SCALE analytics products to be very cost-efficient, the implementation process user-friendly and the client service to be exceptional. SCALE’s combination of true IT product and healthcare operational expertise makes them an ideal partner for addressing healthcare-specific analytics, and we strongly recommend their analytics products for any MSO seeking a best-in-class analytics program.

I expect our vendors to treat our practice like we doctors treat patients: to do what is in our best interest. SCALE is the experienced partner we turn to for expert operational services and support. SCALE creates value for us, with transparency and minimal business risk, allowing us to lower costs and operate more efficiently.